Email Archiving

---

Pain Points

• High Infrastructure cost / exponential storage growth
• Unable to keep track of all emails going in and out of the organisation
• Difficulty meeting ediscovery and compliance requirements
• Difficulty in managing the local mail replicas .nsf , .pst sprawls due to mailbox quotas

Solution

• Email Archival Software
• Dedicated Archival Appliance

Benefits

• Using Journaling feature a copy of all emails coming in and going out of the email in a single repository helped the customer meet ediscovery and compliance requirements
• Using Shortcut feature the emails meeting the shortcut criteria as defined by the  organisation are moved from the email server to the dedicated archival appliance thus controlling the new storage requirements and achieving no mail box quotas also reduced the time taken to backup the email server.
• Using Historical Archiving feature provided the customer the ability to archive older emails lying on the server and in end user email archive files thus meet ediscovery and compliance requirements
• The archival appliance helped the customer achieve the compliance based archival of emails thus providing him the ability to submit the emails as evidence in case of a dispute of compliance requirement.
• The archival appliance provided inbuilt data resiliency thus eliminating the need to backup the archival appliance.

Pain Points

• The backup of important data was solely at the discretion of the end user.
• Faced data loss issues due to accidental erasures , loss of laptop , damaged hard disks
• Users spread across multiple locations and remote sites.

Solution

• Purpose Built Backup Appliance installed and configured at central location
• Installation of backup agents on all Desktops , Laptops

Benefits

• Capacity based licensing of the product helped the customer protect data lying on all the desktops and laptops across multiple locations at a lower cost as compared to the standard per user licensing.
• Using Global variable length deduplication at source feature only unique data travelled from the endpoints to the central site for the purpose of backup.
• Able to restore data in case of accidental erasures , loss of laptop , damaged hard disks or other restore requirements.
• Able to backup endpoint data as per the organisation policy with full control with the IT team.

Pain Points

• The customer was not able to ensure that the critical data is safeguarded from breaches.
• The data was accessible by different users using different channels like email , web , network , usb's etc.
• Had already faced data loss challenges in the past due to disgruntled employee.
• No visibility of what is actually happening with the critical data in live environment.

Solution

• Installed and configured DLP Server Software
• Installation of clients on all Desktops , Laptops , servers where information was residing
• Set policies to monitor data using classifications , keywords , etc. moving across multiple channels like - email , web , network

Benefits

• The product helped the customer ensure that the critical data lying in the customer environment is protected from breaches.
• The product helped the customer protect data from being leaked or sent across email servers , through HTTP / HTTPS protocol , through the network and by copying it in pen drives / portable hard disks .
• Provided the ability to have a birds eye view of what is happening with the data in the live environment and  who was accessing the same and the activity they were performing on the data.

Pain Points

• The IT department was receiving complaints from users about slow internet speed and hence the IT department was approaching the management to increase the internet speed.
• Due to the management policy there was no restrictions of any sort on what  sites the user accesses and they did this whenever they deemed it was right.
• There were increase in virus attacks due to spyware and malware getting delivered to the end users machine via the sites they were browsing.

Solution

• Installed the Web Filtering Software on the Server.
• Installation of web filtering client on Laptops.
• Set policies to either fully restrict some sites or allow them time based access.

Benefits

• There was a drastic reduction in the internet bandwidth requirement and the IT department was able to provide faster internet access to the end users without upgrading the internet bandwidth.
• The restrictions helped the IT department saw reductions in the virus attacks.
• The web filter client installed on the laptops provided the IT department the ability to provide the same level of restrictions even when the user was out of corporate network.